› I start ChatGPT training for employees with a list of information that must never be pasted into a chat, and only then move on to prompts.
› Teams often have had ChatGPT or Copilot accounts for a while, but everyone uses them differently - sometimes on personal accounts and with customer data.
› I run this kind of training for businesses, so here’s how I structure a workshop, the exercises each department can do, and what the company takes away afterward.At a glanceFormat: a 4-hour online workshop for up to 15 people, or a 6-hour in-office day for up to 20, with exercises based on company materials.Order: restricted data and business accounts first, then writing, research, spreadsheets and department tasks, followed by team guidelines.After the training: prompts refined using company materials, checklists, a style guide and numbered certificates of completion.Hour one: what you can share with ChatGPTI start by explaining the difference between a personal account and a business account with model training on your data turned off.
› I show you where to check the settings that determine whether conversations can be used to improve the model, and who at the company decides which plan to use.Next, we go through information that should never be entered in a chat.