Is Runway down?
Here you can check the latest official reading for Runway, see incident updates and compare the time of an error with the provider's history.
👁 111 reads
Here you can check the latest official reading for Runway, see incident updates and compare the time of an error with the provider’s history.
Service components
| App | Operational |
| Backend | Operational |
| Billing | Operational |
| Support | Operational |
| Public API | Operational |
Open incidents
None reported
Incident history for the past 30 days
| Start | Incident | Impact | Duration |
|---|---|---|---|
| 2026-11-04 00:49 CET | Seedance video generations failing or delayed | Minor | 306 min |
| 2026-11-02 17:53 CET | Kling video generations failing or delayed | Minor | 487 min |
| 2026-10-30 20:16 CET | We've identified a problem and are working on a fix | Information | 40 min |
| 2026-10-24 11:15 CEST | Magnific upscalers unavailable | Minor | 254 min |
| 2026-10-17 20:55 CEST | Scheduled Maintenance | Critical | 144 min |
What this status covers
Runway reports on its app, backend and public API. A long generation queue alone does not establish an outage. Compare the timestamp with the backend and API updates.
What to check on your device
- Reload the page or restart the app. If it still fails, try a private browser window to rule out an extension or an expired session.
- Try another connection, for example mobile data instead of office Wi-Fi. Check account limits and save the exact error and time.
What API errors mean
- 401 - Check whether the API key is valid and belongs to the intended account.
- 429 - Check your quota and the request rate. Wait before retrying.
- 500 / 502 / 503 - A server may be overloaded or unavailable. Space out retries and compare the time with incident updates.
Further reading
Frequently asked questions
The dashboard is green. Why am I still getting errors?
An incident may take time to appear. Compare the affected feature with the provider’s description. If the error persists on just one account or device, write down the message and time before contacting support.
How recent is the reading?
The monitor runs on a five-minute schedule. The timestamp shows when it last checked. If there is no usable response or the reading is over 15 minutes old, the monitor shows that it could not check.
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